This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am having some problems downloading Firefox on my Windows 8 Laptop... Can anyone help me?

  • 11 replies
  • 3 have this problem
  • 5 views
  • Last reply by cor-el

more options

When I try to download Firefox version 29 the file either says that it's corrupted or during the downloading and installing it tells me that it has been interrupted.. I there any way to fix this?

When I try to download Firefox version 29 the file either says that it's corrupted or during the downloading and installing it tells me that it has been interrupted.. I there any way to fix this?

All Replies (11)

more options

Did you try get a full version?

more options

I believe so.. I have tried downloading the one from the main site itself.. not sure if it was the full one.. it's the Firefox 29.0 Installer Stub

more options

No, try get one from that page that I posted.

more options

I will be once Internet Explorer will let me lol

more options

Okay I just tried and it told me that the file is Corrupt.

more options

Try restart your computer in safe mode:

Then try install Firefox.

more options

Another possibility is to open the Mozilla FTP website in Windows Explorer and download the Firefox set up file that way.

See "How To Download Firefox On a New Computer Without Using Internet Explorer":

more options

Okay i that File Explorer on Windows 8 systems?

more options
more options

Okay It did work but now I am fighting with Firefox and recognizing Java

more options

Firefox is a 32 bit application, so make sure that you have the 32 bit Java version installed.

See also: