This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I install window 7 updates since downloading Firefox???

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

more options

Since installing Firefox on my laptop I've been unable to download any windows 7 updates, what can I do about this???

Since installing Firefox on my laptop I've been unable to download any windows 7 updates, what can I do about this???

All Replies (2)

more options

I have never heard of Firefox causing Windows Updates to stop working. Could you provide more details and context into the issue you are having?

more options

Windows uses their own Internet Explorer exclusively for updates. Start Windows Internet Explorer. On the menu bar, select Safety, then Update.