Thunderbird Community Forum

I have Thunderbird 102.15.1. I can receive emails from my Hotmail account (set up as POP3), and up until 22/09/2024 I could also send emails through Hotmail.

At some point after 22/09/2024 I am no longer able to send emails through Hotmail.

I have the following setting for the outgoing server (SMTP) (which worked fine until 22/09/2024):

Description: hotmail server name: smtp.office365.com Port: 587 Connection security: STARTTLS Authentication method: Normal password

When I try to send an email I get the following message:

 "Enter your password for adriharp@hotmail.com on smtp.office365.com:"

with the password dialog box underneath.

If I change the authentication method to OAUTH2 for the outgoing SMTP server, I very briefly see the "enter credentials" screen flash up, then the Sending message box appears and Thunderbird hangs until I hit the Cancel button. If I leave it to run, I get this message:

 "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again."

If I try to generate a new app password in my Microsoft account and enter this with the outgoing SMTP server authentication set to Normal Password, I get this message:

 "Login to server smtp.office365.com with username adriharp@hotmail.com failed."

I use OAUTH2 authentication for the incoming Hotmail server (SSL/TLS on outlook.office365.com). This works fine.

My questions are: - does anyone know why this change happened in the last few weeks ? - how can I change my settings in Thunderbird (and/or Microsoft Hotmail a/c) to send emails via my Hotmail account ? - do I need to upgrade Thunderbird to send emails via my Hotmail account ?

I am running Windows 7 on this laptop so I think my options to upgrade are limited to 115.10.01.

Thanks for your help.

Hi everyone,

Im doing a clean install and i dont want Thunderbird to sync and download some emails.

What im trying to achieve is to download every email to use offline and be in sync with the Gmail account but only the most recent ones. And i did this:

Inbox: So far in Gmail i moved alot of emails from the Inbox to another folder. How can i disable that folder to sync in Thunderbird? Because as soon as i log in, every folder starts to sync and download automatically.

Outbox: I did some research and its seems that is not possible to move emails from outbox to another folder. Is there any way that i can only download emails only after specific date?

I am maxing out my Comcast email space allowance (10 gb) and want to move it all to my PC. (i don’t want an encrypted backup, but something readable.) I thought I could use Thunderbird and set up a POP3 account on Thunderbird with the option to leave emails on the server. It downloaded only the Inbox, not the subfolders. I read on the Forum that that is what happens with POP3. My understanding of IMAP is that I don’t get the actual email on Thunderbird, because it stays on the Comcast server.

Is there a way to download all those emails and folders to Thundebird (to keep) and then delete them from Comcast? I don’t plan to use the Thunderbird client for my day-to-day email, simply to store the last 10 years of email.

I have tried to research the forum articles so that I don’t bother anyone needlessly, but can’t find an answer. Thank you.

Once in a while I would like to email a company with a question or comment and I go to their website, click on an email link and thunderbird email pops up an it is useless. I use Gmail and literally half of the business world is out of reach do to the use of thunderbird. I do not want to use thunderbird I have to many "apps" to deal with already. Still it would be nice to be able to contact people at their chosen email.

What is the fix?

in the older TB for a loooong time, adr book and inbox showed up under WINDOW item new TB changed that and sometimes shows under TOOLS menu but in inbox it doesn't in compose/edit window it shows. See attached

I have been trying to get my Comcast email configured for days with no luck. When I try to log in using my Comcast password I get a screen that shows "Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.321c2e17.1727662977.283cff2b https://errors.edgesuite.net/18.321c2e17.1727662977.283cff2b. I have allowed access to third party apps on my Comcast account and I am able to access my email on the Comcast website with no problem. I saw something about disabling IPV6 but it said to go to Preferences or Options in the Settings menu. My version of Thunderbird (latest) doesn't have these menu options. I have tried various IMAP and SMTP Port settings I found on the internet and nothing works.

What are the settings for Comcast email in Thunderbird?

Hi. I keep trying to delete messages from my AOL IMAP inbox, and they do go to the trash, which I then delete. But then the messages all return to my Inbox. Is this an AOL issue, or a known issue with Thunderbird? Any solutions?

I use Thunderbird Mail, I have two email accounts, a gmail and an icloud. Now a problem has occurred, all subfolders for icloud have disappeared from Thunderbird. I had different folders of saved correspondence, but now I just see Inbox, Archive and thrash. Anyone know what I can do to get those folders back, for gmail account everything is ok

I've been on Thunderbird for almost 20 years and a Mozilla fan. Have evolved a fairly elaborate configuration of local (POP) email folders, rules, calendar, and accounts to manage & organize email activity, retention, archiving, etc. I've not had to deal with Profiles in previous upgrades and don't have much experience with it.

The recent Oct 1 push of Firefox & Thunderbird 131.0 releases took me by surprise. I was able to re-implement the previous Firefox profile to recover bookmarks, cookies, passwords, etc. However, when T-Bird warned that 131.0 was Beta & unsupported I took the suggestion to download & install the current supported release: 128.3.0 (I was on 128.2.3). Then hell came.

Once downloaded, installed & launched, Thunderbird 128.3 cautioned the new profile created with T-Bird 131.0 was incompatible with previous versions and that I should create a new one, which I did. Still could not get new T-Bird to recognize previous profile, so I tried uninstalling, downloading & reinstalling 128.3 multiple times, each time prompted to create a new profile before proceeding. I tried to follow the previous profile restoration process detailed on support forums & articles, but none seemed specifically relevant to my situation.

I located my profiles in the appdata roaming profile folder, including what I think are most recent based on size of mail folders. Can't determine whether I had just one or several in use due to the extent of my setup. Could really use some help & advice to: 1) Determine which profile was in most recent use prior to T-Bird upgrade. 2) Whether more than one profile was in use. 3) Re-implement the profile I was using on T-Bird 128.2.3 with my new 128.3.0

Regards & many thanks in advance, John C Houston

PS You'll ask why I would upgrade to 131.0 from 128.2.3. Answer: it was on auto-update and 131.0 is what was pushed. No more auto-updates for this guy!

I have had two Gmail accounts on Tbird for about a year with no problems. Now I get unpredictable or no results trying to send or receive messages from the newer account. A message mentioning unsuccessful server authentification is the most common. "we have sent your message but not mentioned it in the "sent" folder due to connectivity problems" also occurs. I have absolutely no problem on iOS mail or Tbird running on MacOS. To the extent that I can decipher the iOS settings, there is no difference.

It seems a new version of Thunderbird was updated and installed today. Although the new message button seems to be working it looks like a dark black button. How can I change the color setting so it is readable?

As of 3 days ago I am finding that all emails and spam I get are all missing logos as well as anthing not script. Many are just blank and right click produces nothing. Dont know what you did but please undo it, Im not in the mood to go find another email host. Thank you

hi

can't associate files with thunderbird even thougfh the association is set correctly. error just says i should make an association etc its updated and addons turned of anyone got any ideas, thanks

Na komputerze mam zainstalowany wiele lat thunderbird , który jest skonfigurowany z pocztą wp. Cały czas było wszystko dobrze od 30 września zaczął się problem z pobieraniem poczty z wp natomiast wiadomości wysyła . Rozumiem tak to że ma problem z pop3. Komunikat jaki wyskakuje to

Logowanie na serwerze pop3.wp.pl za pomocą nazwy użytkownika angela608 się nie powiodło.

Cały czas było dobrze i nagle bez powodu wyskakuje taki problem. Proszę o pomoc w rozwiązaniu awarii

Whenever I try to send an e mail or reply to an email I get an error message telling me that the Connection to the Outgoing Server SMTP was lost in the middle of the transaction. I have check with my ISP (Telstra Australia) and there is no fault at their end. The account settings in Thunderbird are correct and I have the latest version. I can receive e mails but cant send any. This problem has only occured in the last couple of days. Can you help please.

This is what most of my received e-mail messages now look like:

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Some e-mails can still be read but the message is from a previously deleted e-mail and is not what the current e-mail is about. (A message from a previous e-mail has been inserted into the body of the new e-mail and the info. in the new e-mail has vanished.)

Can someone help me? Thank you.

Kia Ora Koutou from Aotearoa New Zealand.

After several hours of sheer frustration, including reading a significant number of posts I am still without result.

Thunderbird keeps asking for my my password for both my SMTP and IMAP settings despite all of these being correct.

I have checked with my domain and email provider (mail.1stdomains.co.nz) and they inform me that it appears to be a thunderbird settings.

Checking the thunderbird settings they are correct including passwords, however, the mail client just refuses to download the mail providing a dialogue box with "login to account "<PRIVACY>" failed. Enter new password, Cancel, Retry.

Is there some way to fix this error?