Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After installing Firefox on new and logging in to my firefox account I don't find back my favorites. How can I get them back?

  • 2 odgovori
  • 1 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao cor-el

more options

My hard disk crashed so I got another laptop and installed Firefox as browser. After logging in into Sync, I had expected to see my favorites. But this isn't the case. How can I get them back? I have no back-up of the profile files as I thought this was kept in my online profile.

My hard disk crashed so I got another laptop and installed Firefox as browser. After logging in into Sync, I had expected to see my favorites. But this isn't the case. How can I get them back? I have no back-up of the profile files as I thought this was kept in my online profile.

All Replies (2)

more options

Nothing is kept by Mozilla.org unless you use the Firefox Sync.

There are two things that can help you.

1) Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and Log in. When ever you decide to download an add-on or whatever from here, On the top right side of the add-ons page is a button marked Add To Favorites. If you need to find them again, just go to your user profile at the Mozilla Add-ons Web Page They are all listed in your profile.

2) These add-ons can help you a great deal;

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

more options

Were you previously using the new Sync version?