This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Popups launch from lead.advertising.com with a cs.ashx file--have to keep closing window: http://www.weather.com/weather/today/New+York+NY+10019:4:US

  • 5 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao mlarkin333

more options

This problem started about a week ago--also occurs on some Huff Po pages. I researched but can't find a fix. I went into browser options and associated the file with notepad so now I get notepad window opening. I am running the latest version of Firefox (as I've been doing for years) on Win 7. When I switch the rendering engine to IE9, I do not get the popups, so it's browser-specific.

This problem started about a week ago--also occurs on some Huff Po pages. I researched but can't find a fix. I went into browser options and associated the file with notepad so now I get notepad window opening. I am running the latest version of Firefox (as I've been doing for years) on Win 7. When I switch the rendering engine to IE9, I do not get the popups, so it's browser-specific.

Izabrano rješenje

Try Start in Safe Mode, sometimes this problem is caused by addons:

Case the problem doesnt occur in Safe Mode:

Sometimes the problem can be Malwares:

Also, you can use addons to block popups/ads:

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (5)

more options

Odabrano rješenje

Try Start in Safe Mode, sometimes this problem is caused by addons:

Case the problem doesnt occur in Safe Mode:

Sometimes the problem can be Malwares:

Also, you can use addons to block popups/ads:

more options

Problem still exists in safe mode, scanned and no malware (though I'm already running MS Essentials), already running ad blocker. I'm not a programmer, but it seems to me that if the problem only occurs on certain pages and only in Firefox, not in IE, then it is a problem in the way Firefox is handling these files....Again, if I left click and switch rendering to IE (I'm running an IE tab, and have been for several years--have the most up to date version), this problem does not occur.

more options

I accessed that web page. No adds, No popups. Everything was fine. Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

I already run MS Essentials and I did a complete scan--no malware.

more options

I installed Ad Block Plus and it worked. Thanks.