Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I signed up for a Mozilla Survey that then warned me of a bad certificate on the domain qsurvey.com and returned a 'file not found'; Is this an Official survey?

  • 1 odgovor
  • 2 ima ovaj problem
  • 6 views
  • Posljednji odgovor poslao avklotz

more options

1) I clicked on a link to participate in the survey 2) Firefox reported that the domain had a bad certificate, I did not bypass the warning and closed the page 3) After searching Firefox support for similar questions I found 1 or 2 other users with the same problem, where Mozilla administrators verified the survey was legitimate 4) I returned to the link, clicked and bypassed the bad certificate warning 5) The Firefox survey returned 'File Not Found' on qsurvey.com 6) I attempted to use the unsubscribe link, it also returned 'File Not Found'

Here are the details of the email:

Hi We are working to improve the Mozilla Firefox Support Site and we need your help. If you don't mind, please fill out this survey -- it should only take a few minutes.

http://qsurvey.mozilla.com/s3/fb6d51/i-100211103-382436/

Thank You!

This message was sent by Mozilla Corporation, 650 Castro Street, Ste 300, Mountain View, CA 94041. To unsubscribe, click below: http://qsurvey.mozilla.com/s3/fb6d51/i-100211103-382436/unsubscribe?uid=d62c2d6e3b402a6477b75f809220ac2b

I have received reminders to complete the survey but its not possible How do I unsubscribe from this survey?

Thank You

1) I clicked on a link to participate in the survey 2) Firefox reported that the domain had a bad certificate, I did not bypass the warning and closed the page 3) After searching Firefox support for similar questions I found 1 or 2 other users with the same problem, where Mozilla administrators verified the survey was legitimate 4) I returned to the link, clicked and bypassed the bad certificate warning 5) The Firefox survey returned 'File Not Found' on qsurvey.com 6) I attempted to use the unsubscribe link, it also returned 'File Not Found' Here are the details of the email: Hi We are working to improve the Mozilla Firefox Support Site and we need your help. If you don't mind, please fill out this survey -- it should only take a few minutes. http://qsurvey.mozilla.com/s3/fb6d51/i-100211103-382436/ Thank You! This message was sent by Mozilla Corporation, 650 Castro Street, Ste 300, Mountain View, CA 94041. To unsubscribe, click below: http://qsurvey.mozilla.com/s3/fb6d51/i-100211103-382436/unsubscribe?uid=d62c2d6e3b402a6477b75f809220ac2b I have received reminders to complete the survey but its not possible How do I unsubscribe from this survey? Thank You

All Replies (1)

more options

I'm reposting the link above assuming its harmless. It looks valid.