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Firefox reset completely, attempted to restore old Firefox data, will not open saying that profile could not be loaded.

  • 2 odgovori
  • 2 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao FredMcD

blakeburnsred
blakeburnsred
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Hello, When returning to my computer, I attempted to open Firefox and received a prompt to either start Firefox in safe mode or reset it. I tried safe mode at first then proceeded to reset it as well. Losing all of my add-ons/extensions/etc, I tried to solve the problem by restoring my profile with a folder that appeared on my desktop titled "Old Firefox Data". After following instructions to restore my profile, a window now pops up saying that my profile could not be loaded and Firefox just does not open at all. Is there anyway to recover my old profile? I tried following another suggested method but when searing for my profile through the files, it could not be found. Thank you!

Hello, When returning to my computer, I attempted to open Firefox and received a prompt to either start Firefox in safe mode or reset it. I tried safe mode at first then proceeded to reset it as well. Losing all of my add-ons/extensions/etc, I tried to solve the problem by restoring my profile with a folder that appeared on my desktop titled "Old Firefox Data". After following instructions to restore my profile, a window now pops up saying that my profile could not be loaded and Firefox just does not open at all. Is there anyway to recover my old profile? I tried following another suggested method but when searing for my profile through the files, it could not be found. Thank you!

All Replies (2)

FredMcD
FredMcD
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These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

Recovering important data from an old profile If you've had to create a new Firefox profile, this article will explain how to recover information like bookmarks, history and passwords from an old one.