Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to add a signature to my email from a file, I press the "choose..." button and my computer freezes every time.

  • 1 odgovor
  • 1 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao Zenos

more options

I am currently trying to set up my signature on my email from a .jpeg file. I select "Attach signature from file instead", and when I click "choose..." to select the file to attach, the computer freezes, every time. I then have to close down the whole program and restart it. This also happens when I try to attach a file or image to an email.

I am currently trying to set up my signature on my email from a .jpeg file. I select "Attach signature from file instead", and when I click "choose..." to select the file to attach, the computer freezes, every time. I then have to close down the whole program and restart it. This also happens when I try to attach a file or image to an email.

All Replies (1)

more options

Can I suggest you create an HTML signature and embed any graphics into it? A jpeg signature is likely to be rather unnecessarily large, and IMHO looks tacky, as it may appear blurred and blotchy. The png image format is better suited to computer generated graphics.

https://support.mozilla.org/en-US/kb/signatures

It's possible that a large jpeg file is the cause of it freezing.