This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 3 odgovori
  • 1 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao cor-el

more options

Adobe and flash player crashed

Adobe and flash player crashed

All Replies (3)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Version 0.9.17, copyright 2006-2010 Veetle Inchttp://www.veetle.com/ Version 0.9.17, copyright 2008-2010 Veetle Inchttp://www.veetle.com/ Version 0.9.17, Copyright 2006-2009 Veetle Inchttp://www.veetle.com/

Having more than one version of a program may cause issues.

more options

You can check for issues caused by plugins and set all plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page (plugins are not affected by Firefox Safe Mode).

You can also try this:

See also: