This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem adding an outlook.com account to Thunderbird

  • 1 odgovor
  • 2 ima ovaj problem
  • 8 views
  • Posljednji odgovor poslao Squawk57

more options

I'm trying to add my outlook.com email account to Thunderbird. Mail Account Setup recognizes outlook.com (SMTP, POP3, etc) but when I click "done" it checks the password I've entered and returns "Configuration could not be verified", "Username or password invalid". I've tried multiple times and even used the same copy/paste to enter my info into both Thunderbird Setup and outlook.com login. It works fine logging into outlook.com but returns the above error in Mail Account Setup.

Can anyone help?

I'm trying to add my outlook.com email account to Thunderbird. Mail Account Setup recognizes outlook.com (SMTP, POP3, etc) but when I click "done" it checks the password I've entered and returns "Configuration could not be verified", "Username or password invalid". I've tried multiple times and even used the same copy/paste to enter my info into both Thunderbird Setup and outlook.com login. It works fine logging into outlook.com but returns the above error in Mail Account Setup. Can anyone help?

Izabrano rješenje

Had similar problem with adding gmail, and the solution was to dis enable security setting on gmail account. Gmail claim T-bird not a secure site. Assume Google's pathetic attempt at trying to ensure customers use their e-mail server. Not sure if same solution works with Windows

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (1)

more options

Odabrano rješenje

Had similar problem with adding gmail, and the solution was to dis enable security setting on gmail account. Gmail claim T-bird not a secure site. Assume Google's pathetic attempt at trying to ensure customers use their e-mail server. Not sure if same solution works with Windows