This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to transfer (saved) TB profiles to new HDD

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao user1121639

more options

My laptop HD crashed. I have installed a new HD with all new software (did not use backup). Fortunately I saved my two TB profiles. I copied and pasted my "Profiles" folder into my Thunderbird application data but TB does recognize my old profiles. I need access to my four years of current and archived email. I followed intruction given on the support page but it did not work. Help.

Windows XP3 Thunderbird 31.2.0

My laptop HD crashed. I have installed a new HD with all new software (did not use backup). Fortunately I saved my two TB profiles. I copied and pasted my "Profiles" folder into my Thunderbird application data but TB does recognize my old profiles. I need access to my four years of current and archived email. I followed intruction given on the support page but it did not work. Help. Windows XP3 Thunderbird 31.2.0

All Replies (1)

more options

Go here for lots of info on Thunderbird profiles.

See the section "Restoring to a different location".