This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Manual update button in to 34.0 does not work

  • 5 odgovori
  • 22 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Wayne Mery

user1151009
user1151009
more options

I tried to manually update my laptop last night from 33.1.1 to 34.0. When I click on the 'Update to 34.0' button, it immediately changes to 'Restart to Update' - nothing was downloaded. I try clicking on the Restart button and nothing happens. I exit and re-start Firefox, and I'm still running 33.1.1. OS is Windows 8.1. I get the same results this morning on my desktop (Win 7).

Update - It now works on Windows 8.1, still doesn't work on Windows 7

I tried to manually update my laptop last night from 33.1.1 to 34.0. When I click on the 'Update to 34.0' button, it immediately changes to 'Restart to Update' - nothing was downloaded. I try clicking on the Restart button and nothing happens. I exit and re-start Firefox, and I'm still running 33.1.1. OS is Windows 8.1. I get the same results this morning on my desktop (Win 7). Update - It now works on Windows 8.1, still doesn't work on Windows 7

Izmjenjeno od strane user1151009

Izabrano rješenje

The page for downloading "All Systems & Languages" Firefox versions will give you the Firefox 34.0.5 version that sets the default search engine to Yahoo if you are in the US timezone area. If you are in the US timezone and haven't changed the default search engine then you get switched to Yahoo! and you would have to revert this change manually yourself and set Google as the default search provider via manage (change) search engines.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (5)

FredMcD
FredMcD
more options

Download Firefox Full Installer For All languages And Systems {web link}

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Odabrano rješenje

The page for downloading "All Systems & Languages" Firefox versions will give you the Firefox 34.0.5 version that sets the default search engine to Yahoo if you are in the US timezone area. If you are in the US timezone and haven't changed the default search engine then you get switched to Yahoo! and you would have to revert this change manually yourself and set Google as the default search provider via manage (change) search engines.

user1151009
user1151009 Vlasnik pitanja
more options

Thanks for the feedback. I already knew about the installer download, I was just looking to let the Firefox people know that there appeared to be an issue with their update. I checked my Windows 7 computer today and the update button works now. Thanks again.

MikeB-Cda
MikeB-Cda
more options

I'm getting the same thing (Restart button not working) trying to upgrade 34 to 35 on a Win 7 x64 desktop. Don't recall this happening going from 33 to 34. Manual shutdown/restart of Firefox leaves me in 34, with a repeated offer to update to 35.

Izmjenjeno od strane MikeB-Cda

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Several users have reported this issue. Have you successfully updated to version 38, and have all your "Restart to Update"s worked since then, for example updating to 39?