FF for Android Crashes 5-10 Sec. After Visiting Any Site
Short details: Mobile Firefox on Android 4.2 (Galaxy S4). "Raw Data" at the very bottom.
Related questions: 1022870, 1028446, 1026282.
I also found this bug report, but using Nightly didn't work, and upgrading OS isn't an option.
In summary, FF for Android crashes 5-10 seconds after visiting any site. It doesn't produce crash logs.
Raw Data {
"data": { "last": {}, "days": { "2014-12-10": { "PJiP+86+sb9ES/sA1y9/TiMv3Iw=": { "org.mozilla.appSessions": { "normal": [ { "r": "P", "sg": 4525, "d": 7, "sj": 987 }, { "r": "P", "d": 0 } ], "_v": "4" } } } } }, "environments": { "PJiP+86+sb9ES/sA1y9/TiMv3Iw=": { "org.mozilla.appInfo.appinfo": { "isTelemetryEnabled": 0, "_v": 3 } }, "current": { "org.mozilla.device.config": { "hasHardwareKeyboard": false, "screenXInMM": 62, "screenLayout": 2, "uiType": "default", "screenYInMM": 111, "_v": 1, "uiMode": 1 }, "org.mozilla.sysinfo.sysinfo": { "memoryMB": 1821, "cpuCount": 4, "architecture": "armeabi-v7a", "_v": 1, "version": "4.2.2", "name": "Android" }, "org.mozilla.profile.age": { "_v": 1, "profileCreation": 16414 }, "hash": "wghzt05VJhn/Gj96Bz6t24BjPvE=", "org.mozilla.addons.active": { "_v": 1 }, "org.mozilla.appInfo.appinfo": { "appLocale": "en_us", "distribution": "", "isTelemetryEnabled": 1, "osLocale": "en_us", "isBlocklistEnabled": 1, "acceptLangIsUserSet": 0, "_v": 3 }, "geckoAppInfo": { "updateChannel": "release", "id": "{aa3c5121-dab2-40e2-81ca-7ea25febc110}", "os": "Android", "platformBuildID": "20141126155703", "platformVersion": "34.0", "vendor": "Mozilla", "name": "fennec", "xpcomabi": "arm-eabi-gcc3", "appBuildID": "20141126155703", "_v": 1, "version": "34.0" }, "org.mozilla.addons.counts": { "extension": 0, "plugin": 0, "_v": 1, "theme": 0 } } }, "lastPingDate": "2013-05-02", "thisPingDate": "2014-12-10", "version": 3
}
All Replies (3)
hello,
this type of problem mainly due to rooting of your phone by allowing special permissions to your apps . i have seen the same problem in custom ROM . i request you to give some additional information about your device ,so can proceed further. thank you,
What additional information would be helpful?
This is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1099439 the only current solution is to upgrade to Android 4.4.
If you are reasonably technical we need to find out when this issue started.