Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem

more options

08 October 2014, I created a Firefox account, and included the synchronization of bookmarks. Then repeatedly re-installed Firefox and successfully used the sync, returning bookmarks in a new program. Today 14 December 2014, I reinstalled on my computer Windows and re-set the Firefox browser. Turning again sync, I noticed that the bookmarks are not recovered. What could be the problem? Where can I find in a Yandex account Firefox folder with bookmarks synchronized before? Thanks in advance for the help.

08 October 2014, I created a Firefox account, and included the synchronization of bookmarks. Then repeatedly re-installed Firefox and successfully used the sync, returning bookmarks in a new program. Today 14 December 2014, I reinstalled on my computer Windows and re-set the Firefox browser. Turning again sync, I noticed that the bookmarks are not recovered. What could be the problem? Where can I find in a Yandex account Firefox folder with bookmarks synchronized before? Thanks in advance for the help.

All Replies (2)

more options

Odabrano rješenje

more options

alex_mayorga said

Does this https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips/ help?

Там ответа на мой вопрос. У меня было закладок около 50 штук. Ни одна не восстановилась. Все свои учётные записи я все помню. Есть ещё какие-нибудь решения этой проблемы?