This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird changes letters in my saved messages into weird characters

  • 1 odgovor
  • 2 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao Matt

more options

I think I still suffer from this bug that might not have been solved yet: https://bugzilla.mozilla.org/show_bug.cgi?id=555693 Additionally, reading this question didn't help either (option from the solution was already set to 'false'): https://support.mozilla.org/en-US/questions/1006626

I use Thunderbird version 31.3.0 in Linux Mint 17.1. Sometimes when I save a message then the special characters (and even spaces between a smiley and text!) are replaced by weird characters like Â. I've already set the 'character encoding' for outgoing and incoming mail to Unicode UTF-8 (in: Edit > Preferences > Display > Formatting > Advanced). To be safe I also unchecked the option "When possible, use the default character encoding in replies".

Why are my special characters sometimes replaced by weird ones and why do I have to spend hours correcting them in large e-mails? Sometimes more than twice for large mails (because every time I save it then the weird characters return)!

I think I still suffer from this bug that might not have been solved yet: https://bugzilla.mozilla.org/show_bug.cgi?id=555693 Additionally, reading this question didn't help either (option from the solution was already set to 'false'): https://support.mozilla.org/en-US/questions/1006626 I use Thunderbird version 31.3.0 in Linux Mint 17.1. Sometimes when I save a message then the special characters (and even spaces between a smiley and text!) are replaced by weird characters like Â. I've already set the 'character encoding' for outgoing and incoming mail to Unicode UTF-8 (in: Edit > Preferences > Display > Formatting > Advanced). To be safe I also unchecked the option "When possible, use the default character encoding in replies". Why are my special characters sometimes replaced by weird ones and why do I have to spend hours correcting them in large e-mails? Sometimes more than twice for large mails (because every time I save it then the weird characters return)!

All Replies (1)

more options

it is character encoding, try and stick with utf. Note that incoming mail will have it's character encoding specified, and it may be your Distro is force feeding it's own character encoding into Thunderbird.