We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot close firefox to complete download

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cor-el

more options

Firefox download will not close in order to complete install. It is stuck on a help page that just "dings as error" when I try to close it.

Firefox download will not close in order to complete install. It is stuck on a help page that just "dings as error" when I try to close it.

All Replies (1)

more options

Try this:

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) if you keep having problems.