This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

emails sent from Thunderbird are not getting received when signature attached

  • 3 odgovori
  • 2 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao Matt

more options

Emails sent from Thunderbird aren't being received by my yahoo and gmail accounts when I have the signature attached.

It's a business email account, and I really need to have a professional signature. Thank you Susan

Emails sent from Thunderbird aren't being received by my yahoo and gmail accounts when I have the signature attached. It's a business email account, and I really need to have a professional signature. Thank you Susan

All Replies (3)

more options

Sounds to me like whatever is in your signature is being recognized by those services as SPAM or Malware. Did you perchance create this professional signature in Word?

more options

Hello Matt,

thanks for answering. I researched how to put it in HTML, and spent hours on that (under account settings, signature text). It was working for a while, but today all emails with a signature aren't being received. Even after taking it out of html, and pasting the signature on the email, it doesn't go through.

more options

There is a reason we suggest only composing HTML signature in the composer and saving the file. However, could you email me to see what that signature actually looks like (It might bounce we will see how google likes it.) this forum really messes up HTML source

Click on my name beside the response on the forum for my email address.