We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New install but popup window says already running. which its not.

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao user633449

more options

Says to close instance. Which it is not running thru task manager. Another popup says profile missing. Downloaded lastest firefox after uninstalling what i had. windows 7 running 64 bit any ideas? thx joey

Says to close instance. Which it is not running thru task manager. Another popup says profile missing. Downloaded lastest firefox after uninstalling what i had. windows 7 running 64 bit any ideas? thx joey

All Replies (1)

more options

Try restarting your computer than installing Firefox.

Also, why did you uninstall Firefox? If you were having a problem with firefox uninstall and reinstall rarely helps.