This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't move or delete messages from In Box. Fails on copying messages to Sent Box

  • 3 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Matt

more options

I don't seem to be able to move or delete messages from any folders. This problem started about two weeks ago but did nothing unusual at the time. Although I get the error messaged after sending e-mails that copying to Sent Folder failed, the are in fact copied there.

I don't seem to be able to move or delete messages from any folders. This problem started about two weeks ago but did nothing unusual at the time. Although I get the error messaged after sending e-mails that copying to Sent Folder failed, the are in fact copied there.

All Replies (3)

more options

What mail provider?

Does restarting the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

more options

I use gmail and btinternet

more options

and your results from the second part of that test were?