This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

How do I set Firefox to save automatically

  • 3 odgovori
  • 3 ima ovaj problem
  • 6 views
  • Posljednji odgovor poslao guigs

Panzerbjorn
Panzerbjorn
more options

Firefox used to save automatically to my 'downloads' folder, but now after "upgrading" to 38 this has stopped, and the option to tick the box 'Do this automatically for files like this' is greyed out.

How do I enable this?

Firefox used to save automatically to my 'downloads' folder, but now after "upgrading" to 38 this has stopped, and the option to tick the box 'Do this automatically for files like this' is greyed out. How do I enable this?

All Replies (3)

guigs
guigs
more options

Thank you for reporting this, and I understand that it is greyed out. This would be my first suggestion:

However if this does not change, there are other places to change this saved setting.

Panzerbjorn
Panzerbjorn Vlasnik pitanja
more options

Thanks, unfortunately neither of these articles deal with my issue, namely that the box to tick is greyed out.

guigs
guigs
more options

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.