This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Firefox Health Report not working?

  • 1 odgovor
  • 6 ima ovaj problem
  • 10 views
  • Posljednji odgovor poslao user633449

Akominatus
Akominatus
more options

I have been running Firefox Health Report for about 4 hours now; all that is happening is that the circle graphic keeps repeating. Clicking on "Raw Data" does nothing. "File Sharing" is on. I have no idea whether anything constructive is actually taking place.

The Mozilla support article is no help: "You can view a text file of the data that Firefox Health Report collects by clicking on the Raw Data tab. This display shows the exact data that is being sent to Mozilla (if sharing is on)". No it doesn't...

I have been running Firefox Health Report for about 4 hours now; all that is happening is that the circle graphic keeps repeating. Clicking on "Raw Data" does nothing. "File Sharing" is on. I have no idea whether anything constructive is actually taking place. The Mozilla support article is no help: "You can view a text file of the data that Firefox Health Report collects by clicking on the Raw Data tab. This display shows the exact data that is being sent to Mozilla (if sharing is on)". No it doesn't...

All Replies (1)

user633449
user633449
more options

Firefox Health Report can take over 24 hours to fully populate, and usually requires a restart or two to get all it's data. Just use Firefox normally for a few days and you should start to see data populating the screen.