Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I stop the new bad pop-up notification bar behaviour?

more options

"Page control prevented this site from opening a pop-up window, Click here for options"

This notification gets in the way - it covers the web page I am attempting to use which makes it very annoying because I can't type in to the pages search box when this notification is in the way.

And it states click here for options but the problem is - THERE ARE NO USEFUL OPTIONS

You can dismiss the notification, but it comes back quickly, you can allow the popup page and it still comes back quickly.

This is only a problem with the latest update.

"Page control prevented this site from opening a pop-up window, Click here for options" This notification gets in the way - it covers the web page I am attempting to use which makes it very annoying because I can't type in to the pages search box when this notification is in the way. And it states click here for options but the problem is - THERE ARE NO USEFUL OPTIONS You can dismiss the notification, but it comes back quickly, you can allow the popup page and it still comes back quickly. This is only a problem with the latest update.

Izabrano rješenje

What?? That is not the built-in popup blocker.

Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (3)

more options

Odabrano rješenje

What?? That is not the built-in popup blocker.

Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

more options

Kvoter said

"Page control prevented this site from opening a pop-up window, Click here for options" This notification gets in the way - it covers the web page I am attempting to use which makes it very annoying because I can't type in to the pages search box when this notification is in the way. And it states click here for options but the problem is - THERE ARE NO USEFUL OPTIONS You can dismiss the notification, but it comes back quickly, you can allow the popup page and it still comes back quickly. This is only a problem with the latest update.

Thanks,

I did have a pop-up blocker extension called "page control", I didn't realise it because I don't recall installing it. It's not the kind of thing I would install - Frefox already blocks popups and ghostery and noscript protect me . I'm wondering how it got installed in that case and why.

more options

Sometimes a mystery item can be the tip of the iceberg of bundled software... it's probably worth a visit here: Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can reveal unnoticed bundle items that snuck in with some software you agreed to install. Probably best to take out as much trash as possible here.