This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't update because I do not know the Administrator password

  • 3 odgovori
  • 2 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao the-edmeister

more options

Messages tell me to update my browser. I can't do this as I do not know the Administrator password. The alternative is my computer name but the update box will not accept this. How can I find out what the Administrator password is?

Messages tell me to update my browser. I can't do this as I do not know the Administrator password. The alternative is my computer name but the update box will not accept this. How can I find out what the Administrator password is?

All Replies (3)

more options

See a Windows support forum for help with that.

more options

what is a windows support forum?

more options

You are running a Windows Vista operating system (NT 6.0). The Administrator password is part of the operating system. It's not part of applications such as Firefox.

"Windows support" is support for the operating system. search for "Windows support"

Here is a support article entitled "How To Find the Administrator Password in Windows Vista" http://pcsupport.about.com/od/windowsvista/ht/windows-vista-administrator-password.htm


Updating Firefox shouldn't involve needing the Administrator password. And if you are trying to install a newer version of Firefox, the Admin password wouldn't be needed unless you are trying to install it "as the Administrator".

Do you know how to do a Firefox update? https://support.mozilla.org/en-US/kb/update-firefox-latest-version Typically, that wouldn't need the Administrator password.