Error message on TIAA-CREF long in--but O.K. on Internet explorer
I have been unable to log in to TIAA-CREF for about 48 hours--but am successful on I.E. The error message from TIAA says they are working on the problem but a call to them says they are not aware of a problem.
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I have been unable to log in to TIAA-CREF for about 48 hours--but am successful on I.E. The error message from TIAA says they are working on the problem but a call to them says they are not aware of a problem.
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All Replies (1)
Please provide a link that we can check out.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.