This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

when watching a movie, it goes into rest mode every 20 min or so,why

  • 1 odgovor
  • 1 ima ovaj problem
  • 6 views
  • Posljednji odgovor poslao FredMcD

miltonschuler
miltonschuler
more options

when watching movies on netflix my screen goes into rest mode, screen goes black, no sound, and does this every 15 to 30 min, and anywere in between, then I push the space key twice and it comes back on, temperarly , help please

when watching movies on netflix my screen goes into rest mode, screen goes black, no sound, and does this every 15 to 30 min, and anywere in between, then I push the space key twice and it comes back on, temperarly , help please

All Replies (1)

FredMcD
FredMcD
more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: