We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Since you send a reset password email to an inaccessible email address, how can I get into my account ever again?

  • 1 odgovor
  • 2 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao the-edmeister

Joycmarie
Joycmarie
more options

My email account was cut off. I don't know my firefox password. But you keep sending a reset email to the account I can't access so I can't get into firefox to delete that email account. I am in a loop.

My email account was cut off. I don't know my firefox password. But you keep sending a reset email to the account I can't access so I can't get into firefox to delete that email account. I am in a loop.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Just create a new account and forget about the old one.