This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Firefox crashes

  • 1 odgovor
  • 1 ima ovaj problem
  • 10 views
  • Posljednji odgovor poslao philipp

msavoy_think
msavoy_think
more options

When I try to start Firefox it just crashes. Last crash report sent was Crash ID: bp-b5ccdd32-c60d-4105-acf7-3b1c92151028

Attached please find the error I try to close after submitting the report and it just keeps re-opening.

When I try to start Firefox it just crashes. Last crash report sent was Crash ID: bp-b5ccdd32-c60d-4105-acf7-3b1c92151028 Attached please find the error I try to close after submitting the report and it just keeps re-opening.
Priloženi snimci ekrana

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, thanks for providing a crash id - unfortunately this crash may be caused by websense endpoint security software that is running on a device. websense has released an updated version (8.1.2224) which may address the issue.

in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue. more information is available in bug 1181091.