This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Box filelink authorisation not working

  • 3 odgovori
  • 5 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao Mike

PeterOates
PeterOates
more options

I can't set up my Box account to send files. I've created the Box account but when I select it and try to set up Filelink I just get a constant 'checking authorisation' message that doesn't end. I've seen other users have the same question, and the response has been to use Dropbox instead. That seems like a workaround rather than a solution. If you have an agreement with Box to integrate with T-Bird that's replaced the old agreement with Hightail (which worked), can we have a solution to this problem?

I can't set up my Box account to send files. I've created the Box account but when I select it and try to set up Filelink I just get a constant 'checking authorisation' message that doesn't end. I've seen other users have the same question, and the response has been to use Dropbox instead. That seems like a workaround rather than a solution. If you have an agreement with Box to integrate with T-Bird that's replaced the old agreement with Hightail (which worked), can we have a solution to this problem?

All Replies (3)

Mike
Mike
more options

PeterOates said

I can't set up my Box account to send files. I've created the Box account but when I select it and try to set up Filelink I just get a constant 'checking authorisation' message that doesn't end. I've seen other users have the same question, and the response has been to use Dropbox instead. That seems like a workaround rather than a solution. I

I have the same problem, however I get the same forever "checking authorization" when attempting to set up FileLink with either my Box acount or my Dropbox account using the latest add-on.

I'm using Thunderbird 38.7.2, Windows XP (yeah I no, and no I'm not going to upgrade to Windows 10)

Does Filelink work at all? If not, I'll turn off the reminder to use it when attaching a large file and go back to my simpleminded of uploading the file I'd like to attach to Dropbox and then simply including the download link in my e-mail message.

christ1
christ1
  • Top 25 Contributor
more options

Update to Thunderbird 45.

Mike
Mike
more options

christ1 said

Update to Thunderbird 45.

Oh, for Pete's sake! I just checked for updates three days ago and it updated me to 37.1.2 or whatever it was. I was on the ESR channel so I wouldn't get an update every few days, and when I checked today, I'm now on the Release channel and it gave me 45.0. However, it indeed let me set up Box for Filelink.

Nothing like up-to-date information.