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can't download emails since update to 38.4.0

  • 1 odgovor
  • 1 ima ovaj problem
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  • Posljednji odgovor poslao adrianashton

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my TB client auto updated to v38.4.0 today and since then I can't download emails from any accounts that are set up within it;

sending seems fine (and have verified receipt);

and I can log into the accounts via web-based webpages;

have also double-checked all server settings against what they should be according to set-up types (and against what they were in previous version which worked fine).

my TB client auto updated to v38.4.0 today and since then I can't download emails from any accounts that are set up within it; sending seems fine (and have verified receipt); and I can log into the accounts via web-based webpages; have also double-checked all server settings against what they should be according to set-up types (and against what they were in previous version which worked fine).

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oh - and to confirm: also checked AV (Norton) and confirmed that TB has full access through firewalls, etc