This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

How long does it take for the new sync to work? I had to reinstall Firefox. Signed into my sync account. None of my bookmarks and passwords are showing up yet

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Paul

cardinal101
cardinal101
more options

Deleted Firefox (v. 43) on my Windows 8 desktop. Reinstalled it. Signed into my sync account (the new version that I've had for at least a year). Keep clicking on sync, but nothing downloads.

Deleted Firefox (v. 43) on my Windows 8 desktop. Reinstalled it. Signed into my sync account (the new version that I've had for at least a year). Keep clicking on sync, but nothing downloads.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

If you still have a copy of you bookmarks in a version of Firefox (for example on a mobile device) and you sign into Sync in the reinstalled desktop version, the two should connect and a fresh copy come through.

Firefox Sync is not a "cloud" backup facility. If you want to have a backup of your bookmarks, I would suggest either exporting them to a file or making a back up of your Firefox profile.

If you still have your old profile on your computer from your previous installation, you should be able to extract the bookmark file and move it to your new profile. This article will help you identify the files that you need from your old profile.

Izmjenjeno od strane Paul