This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

No response when I click inbox folders

  • 1 odgovor
  • 1 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao Wayne Mery

jerseycao
jerseycao
more options

When I click "inbox" or any of other folders on left, there is no respsone. Thunderbird just do nothing ! I have tried retarted in safe mode and remove any add-ons. But no use.

Please check the attached screenshot below.

Urgent! Jersey

When I click "inbox" or any of other folders on left, there is no respsone. Thunderbird just do nothing ! I have tried retarted in safe mode and remove any add-ons. But no use. Please check the attached screenshot below. Urgent! Jersey
Priloženi snimci ekrana

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

jerseycao, This is a known issue with version 38. We hope to resolve it in the next point update 38.6.0 in a couple weeks.

For now, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode Remove the Lightning addon. Restart Thunderbird.

Does problem go away?