This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Tab instantly crashes after Firefox start

  • 4 odgovori
  • 1 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao FredMcD

HawkxX
HawkxX
more options

I have updated my Flashplayer. After the update everything worked well but after a PC Crash my Firefox are crashing alltime after starting. I start Firefox and I become instantly the message that my tab is crashed. The same in save mode. I have reinstalled Firefox, I have deleted my Flashplayer. I don't get it.

Crash-ID: bp-775ac37a-2b68-47f5-a176-1c5fe2160212

I have updated my Flashplayer. After the update everything worked well but after a PC Crash my Firefox are crashing alltime after starting. I start Firefox and I become instantly the message that my tab is crashed. The same in save mode. I have reinstalled Firefox, I have deleted my Flashplayer. I don't get it. Crash-ID: bp-775ac37a-2b68-47f5-a176-1c5fe2160212

All Replies (4)

FredMcD
FredMcD
more options

Product Firefox Version 46.0a2 Build ID 20160211075903 Release Channel aurora OS Windows NT OS Version 10.0.10240

Signature RtlInitUnicodeStringEx | SearchPathW

0KrakenDevProps.dll = Razer Inc..

Do you have other crash reports for the last few days?

Disable / update your Razer programs.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

HawkxX
HawkxX Vlasnik pitanja
more options

I can run Firefox as administrator with Win10 - I don't get it. Reinstalled Razer Drivers, reinstalled Firefox again, turned on and off Razer Programms.

HawkxX
HawkxX Vlasnik pitanja
more options

Here is the first crashreport of the day: bp-60f212ac-50e5-4f63-bb0f-cc8f52160212

FredMcD
FredMcD
more options

bp-60f212ac-50e5-4f63-bb0f-cc8f52160212 This report is the same as the first.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia