This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox e-mail had changed on me without my approval-help!

more options

My original Fox system showed the received e-mail on the left side with sometimes an advertisement on the right. By clicking the received e-mail the subject of the e-mail would open on the entire page. Now, the left side remains very similar only covers about one third of the page. The rest of the page is mostly blank with a sort of envelope superimposed in the middle. When I click to open the e-mail it appears on the right side, but is squeezed up to occupy only about one-third of the page. This new system has other changes from the old which I am not happy with. How do I change back? I have Windows 7 if that matters. Help !!! Thanks

My original Fox system showed the received e-mail on the left side with sometimes an advertisement on the right. By clicking the received e-mail the subject of the e-mail would open on the entire page. Now, the left side remains very similar only covers about one third of the page. The rest of the page is mostly blank with a sort of envelope superimposed in the middle. When I click to open the e-mail it appears on the right side, but is squeezed up to occupy only about one-third of the page. This new system has other changes from the old which I am not happy with. How do I change back? I have Windows 7 if that matters. Help !!! Thanks

All Replies (2)

more options

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird queue. This question currently is in the Firefox queue for answers.

more options

If you are launching Yahoo Mail using a bookmark:

Can you check for this: Right-click the bookmark you use to open that site. Firefox should display a context menu of actions for the bookmark -- choose Properties. This should open a small dialog with Name and Location at the top. In the lower left corner, look for a checkbox that instructs Firefox to "Load this bookmark in the sidebar" and uncheck that then click Save.

Then test the button again and the site should launch in the main part of the tab. You may need to resize the sidebar. Actually, it would be best to log out of mail and completely close that window, then start again.

Better?