We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cant find all imap folder

  • 4 odgovori
  • 5 ima ovaj problem
  • 30 views
  • Posljednji odgovor poslao luiz.esf

more options

Hello,

I have 2 gmail accounts on Thunderbird now. I having problem to make the IMAP show all my folder from gmail. On one of the accounts when checking the subscribed folder I found all the folder (around 10 folders), but on the other account i found less than half of all folders I have o gmail (should have more than 20 folders). I can´t find a answer to this isseu.

Hello, I have 2 gmail accounts on Thunderbird now. I having problem to make the IMAP show all my folder from gmail. On one of the accounts when checking the subscribed folder I found all the folder (around 10 folders), but on the other account i found less than half of all folders I have o gmail (should have more than 20 folders). I can´t find a answer to this isseu.

Izabrano rješenje

thanks for images - very helpful. re: The second image showing webmail I see that several folders have not been selected - 'Mostrar no imap' Odd - has google translated correctly? I was expecting to see 'Mostrar en imap' - 'Show in imap'. Please select the 'Mostrar no/en imap' checkbox for missing folders. If this option is not selected then gmail does not make them visible in imap connections. Notice how all the ones selected appear in Thunderbirds Folder Pane.


Then in Thunderbird. Right click on imap mail account name and select 'Subscribe' / Suscribir Click on 'Refresh' /Refrescar

This should then generate a more full list allowing you to subscribe to the missing folders.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (4)

more options

Maybe it is only showing subscribed folders. Try this: right click on imap mail account name in Folder Pane and select: Settings then select 'Server Settings' for the imap mail account click on 'Advanced' button uncheck 'show only subscribed folders' click on OK Click on OK

then see if you can subscribe to see more folders.

more options

Hi Toad,

Actually I already tried to check my subscribed folder, but the issue is that the folders doesn´t appear there too. I´m uploading some pictures to ilustrate.

more options

Odabrano rješenje

thanks for images - very helpful. re: The second image showing webmail I see that several folders have not been selected - 'Mostrar no imap' Odd - has google translated correctly? I was expecting to see 'Mostrar en imap' - 'Show in imap'. Please select the 'Mostrar no/en imap' checkbox for missing folders. If this option is not selected then gmail does not make them visible in imap connections. Notice how all the ones selected appear in Thunderbirds Folder Pane.


Then in Thunderbird. Right click on imap mail account name and select 'Subscribe' / Suscribir Click on 'Refresh' /Refrescar

This should then generate a more full list allowing you to subscribe to the missing folders.

more options

thank you very much,

problem solved