This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In Thunderbird, if I do not view the incoming list, then I finally have time to do that, the entire column on new messages disappears and only leaves nothing.

  • 2 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao grampajohn

more options

I need to be able to be away from my computer for a period of time. When I finally get to look at the emails the whole list disappears and only leaves a couple of emails that arrived the same say. How do I get the computer to NOT automatically delete the messages?

I need to be able to be away from my computer for a period of time. When I finally get to look at the emails the whole list disappears and only leaves a couple of emails that arrived the same say. How do I get the computer to NOT automatically delete the messages?

Izabrano rješenje

Are you sure the messages are being deleted? Are they ending up in your Deleted / Trash folder? If they are just disappearing from view and not actually being deleted, that may be because you have somehow set Thunderbird to hide messages you have read. Go through the options under the View menu and make sure that 'all' is selected where appropriate. If there is actually a problem the answer may be in this article: http://kb.mozillazine.org/Thunderbird_:_Issues_:_Disappearing_mail

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (2)

more options

Odabrano rješenje

Are you sure the messages are being deleted? Are they ending up in your Deleted / Trash folder? If they are just disappearing from view and not actually being deleted, that may be because you have somehow set Thunderbird to hide messages you have read. Go through the options under the View menu and make sure that 'all' is selected where appropriate. If there is actually a problem the answer may be in this article: http://kb.mozillazine.org/Thunderbird_:_Issues_:_Disappearing_mail

more options

Thank you for your help, I will follow your instructions. I usually get one of my grandsons or great grandsons to help with computer problems but they are all busy today. Thank You for your help. John