Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I recover my bookarks?

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao the-edmeister

more options

I turned on sync today on my computer and after that lost all my new bookmarks, since I created account on sync and turned off it couple monthes ago. Also all bookmarks returned to the previous long time ago sync...

I turned on sync today on my computer and after that lost all my new bookmarks, since I created account on sync and turned off it couple monthes ago. Also all bookmarks returned to the previous long time ago sync...

Izmjenjeno od strane Lostanastacia

Izabrano rješenje

Sorry that happened to you. Sync wasn't intended to be turned on and then off, only to be turned on months later.

For now Disconnect from Sync and then Restore a Bookmarks Backup from the before you turned Sync back on. And before you reconnect to Sync reset your Firefox Account / Sync Password to flush the old, corrupt data from the Sync server.

See this - Restore a Bookmark Backup.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (1)

more options

Odabrano rješenje

Sorry that happened to you. Sync wasn't intended to be turned on and then off, only to be turned on months later.

For now Disconnect from Sync and then Restore a Bookmarks Backup from the before you turned Sync back on. And before you reconnect to Sync reset your Firefox Account / Sync Password to flush the old, corrupt data from the Sync server.

See this - Restore a Bookmark Backup.