Creating an "icloud.com" account has problems. Where can I find specific settings for this creation?
Would like to create an "icloud.com" successfully. The account is displayed but connection is not successful and therefore cannot retrieve eMail messages. Can anyone share specific settings please?
All Replies (6)
Could you please post your settings, and then we can see how they compare with what is advised by iCloud.com
Please add the troubleshooting information to your reply.
To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help).
- Choose Troubleshooting Information.
- Clear the check box "Include account names".
- Use the button Copy to clipboard to select all and copy it to the system clipboard.
- Paste this into your post.
Application Basics
Name: Thunderbird Version: 45.0 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:45.0) Gecko/20100101 Thunderbird/45.0 Profile Folder: Show in Finder Application Build ID: 20160407141108 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (pop3) pop.verizon.net:995, SSL, passwordCleartext OUTGOING: , smtp.verizon.net:465, SSL, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account8: INCOMING: account8, , (pop3) pop.icloud.com:995, SSL, passwordCleartext OUTGOING: , icloud.com:465, SSL, passwordCleartext, true
Crash Reports
Extensions Color Folders, 1.1, true, colorfolders@fisheater.com Lightning, 4.7, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false dom.apps.reset-permissions: true extensions.lastAppVersion: 45.0 font.name.sans-serif.x-western: Comic Sans MS font.size.variable.x-western: 12 gfx.crash-guard.glcontext.appVersion: 45.0 gfx.crash-guard.glcontext.deviceID: 0x0a29 gfx.crash-guard.status.glcontext: 2 mail.openMessageBehavior.version: 1 mail.spotlight.firstRunDone: true mailnews.database.global.datastore.id: a32e6f85-21ac-0844-9db5-233f14452f0 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1463419125 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true
Graphics
Vendor ID: 0x10de Device ID: 0x0a29 WebGL Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 330M OpenGL Engine -- 2.1 NVIDIA-10.0.35 310.90.10.05b12 GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureSkiaAccelerated: 1 AzureFallbackCanvasBackend: none AzureContentBackend: quartz
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.12 4.12
NSS 3.21.1 Basic ECC 3.21.1 Basic ECC
NSS Util 3.21.1 3.21.1
NSS SSL 3.21.1 Basic ECC 3.21.1 Basic ECC
NSS S/MIME 3.21.1 Basic ECC 3.21.1 Basic ECC
Where did you get your server settings from?
The iCloud information page gives:
incoming (IMAP): imap.mail.me.com:993 outgoing (SMTP): smtp.mail.me.com:465
Your "OUTGOING: , icloud.com:465" seems most unlikely to work.
And they say they don't support POP, so "pop.icloud.com:995" also seems unlikely to work.
I suspect you didn't (or weren't able to?) let Thunderbird find settings automatically.
I started from scratch and used the "incoming and outgoing" settings you suggested and Thunderbird failed to find the settings for my email account.
Please take a look at the attachment and see if there's anything else I may have overlooked.
Thanks
They do suggest using your full email address - have you tried that?
I have just tried signing up for an iCloud account myself. But I can't see how to get myself an iCloud email account.
I really don't like Apple stuff. This didn't do anything to change my opinion. :-(