This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Formatting is lost in forwarded emails

  • 2 odgovori
  • 6 ima ovaj problem
  • 12 views
  • Posljednji odgovor poslao becalmed

becalmed
becalmed
more options

When I forward an email that was received in HTML, all of the original text changes to a fixed-width font with no word wrap. That is each paragraph is now a single line. This is seen in the composition window before and after choosing a message recipient. It is also seen in the preview window in the sent messages folder after the message is sent.

The new text that I type in at the top can be formatted. It is only the old message content that gets changed.

If I do a shift-forward, everything still gets converted to fixed width, but word wrap is back. There is no formatting toolbar.

I have the convert to plain text box unchecked.

This problem started after the update to version 45. I have disabled all of the addons.

When I forward an email that was received in HTML, all of the original text changes to a fixed-width font with no word wrap. That is each paragraph is now a single line. This is seen in the composition window before and after choosing a message recipient. It is also seen in the preview window in the sent messages folder after the message is sent. The new text that I type in at the top can be formatted. It is only the old message content that gets changed. If I do a shift-forward, everything still gets converted to fixed width, but word wrap is back. There is no formatting toolbar. I have the convert to plain text box unchecked. This problem started after the update to version 45. I have disabled all of the addons.

Izabrano rješenje

Does it help if you select Edit/Rewrap (Ctrl-R) in the Write window of the forwarded message? The issue can be caused by certain formatting embedded in the original message.

Pročitajte ovaj odgovor sa objašnjenjem 👍 3

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Odabrano rješenje

Does it help if you select Edit/Rewrap (Ctrl-R) in the Write window of the forwarded message? The issue can be caused by certain formatting embedded in the original message.

becalmed
becalmed Vlasnik pitanja
more options

That fixed it right up!

Thanks!