This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird keeps freezing up.

  • 2 odgovori
  • 2 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao Wayne Mery

more options

Thunderbird freezes up whenever I try to use it. Startup of Thunderbird is slow. Reinstalled both Firefox and Thunderbird; disabled AVG email security; reinstalled all and it still hangs.

Thunderbird freezes up whenever I try to use it. Startup of Thunderbird is slow. Reinstalled both Firefox and Thunderbird; disabled AVG email security; reinstalled all and it still hangs.

All Replies (2)

more options

The following is not too technical - just all the instructions....

Start *Windows'* safe mode with networking enabled - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?

more options

> Does problem go away?

Or you don't care?