I am unable to send or receive e-mails, however mails are coming in on webmail, so there is a problem with thunderbird
I have been having problems with my main e-mail account for weeks, wouldn't send or forward mail. Now I cannot receive or send mail. Says invalid user name or password. Talked to tech at Time Warner, couldn't find problem, they changed it to mail.twc.com, still not working. I can get mu e-mail through TWC web mail, but I don't like using that. Mail also comes in on my tablet, so there is a problem with thunderbird somewhere. Can you help?
I have been having problems with my main e-mail account for weeks, wouldn't send or forward mail. Now I cannot receive or send mail. Says invalid user name or password. Talked to tech at Time Warner, couldn't find problem, they changed it to mail.twc.com, still not working. I can get mu e-mail through TWC web mail, but I don't like using that. Mail also comes in on my tablet, so there is a problem with thunderbird somewhere. Can you help?
All Replies (1)
What is your firewall? Does it interfere with outgoing calls? Sometimes a firewall takes so long that it will create a timeout and therefore invalid username etc
Try running window in safe mode
- Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, OSX
- If safe mode for the operating system fixes the issue, there's some software in your computer that's causing it. Most likely the firewall