Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

out of a sudden i am not able to load videos on properly using firefox ? May i know what happen ?

  • 1 odgovor
  • 1 ima ovaj problem
  • 19 views
  • Posljednji odgovor poslao Happy112

more options

out of a sudden i am not able to load videos on properly using firefox ? May i know what happen ?

I tried activating OpenH264 and deactivate shockwave flash, deactivate OpenH264 and activate shockwave flash, activate OpenH264 and activate shockwave flash, deactivate both

But still no use i am still not able to load video properly in all website using firefox. Please help thank you

out of a sudden i am not able to load videos on properly using firefox ? May i know what happen ? I tried activating OpenH264 and deactivate shockwave flash, deactivate OpenH264 and activate shockwave flash, activate OpenH264 and activate shockwave flash, deactivate both But still no use i am still not able to load video properly in all website using firefox. Please help thank you

All Replies (1)

more options

Hi   !
Would you take a look at this article and see if you can find the solution there:
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues
Also: 'Upgrade your graphics drivers to use hardware acceleration and WebGL':
        http://mzl.la/1xKsEca
Otherwise we'll try   Firefox in Safe Mode,   but let's see if the solution is in one of these articles first.