Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Can't open pdf's in office 365 web app

  • 2 odgovori
  • 3 ima ovaj problem
  • 17 views
  • Posljednji odgovor poslao fireman_bob

fireman_bob
fireman_bob
more options

I just switched to the Office 365 web app for mail, and when using FF, I can't open an attached PDF in any email. Using Chrome works fine. All I get in FF is a blank panel with no error messages. Any ideas? Currently using FF 53.0 32 bit

I just switched to the Office 365 web app for mail, and when using FF, I can't open an attached PDF in any email. Using Chrome works fine. All I get in FF is a blank panel with no error messages. Any ideas? Currently using FF 53.0 32 bit

Izabrano rješenje

Could you experiment with the setting for how to open PDFs and see whether another viewer works better? Either of these articles will get you to the relevant part of the Options page:

Can you find a setting that works?

Also, could you check one of the accessibility settings that can silently break redirects. Either:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences

In the left column, click Advanced. Then on the right side, with the "General" mini-tab active, make sure the following is not selected (box is not checked): "Warn me when websites try to redirect or reload the page"

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Odabrano rješenje

Could you experiment with the setting for how to open PDFs and see whether another viewer works better? Either of these articles will get you to the relevant part of the Options page:

Can you find a setting that works?

Also, could you check one of the accessibility settings that can silently break redirects. Either:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences

In the left column, click Advanced. Then on the right side, with the "General" mini-tab active, make sure the following is not selected (box is not checked): "Warn me when websites try to redirect or reload the page"

fireman_bob
fireman_bob Vlasnik pitanja
more options

Thank you. It turned out the setting for viewing PDF's was set to "Save File". Set to preview and it works fine now.