This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Order of email within a thread

  • 3 odgovori
  • 1 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao gwaaheed

more options

Hi,

I've managed to do this before but a clean install of my computer has left it 'wrong' again and a morning of googling hasn't led me to a solution.

What i'm wanting to do is change the sort order of email WITHIN a thread. I'm happy that i have it defaulting to descending date order for general email (i.e newest at the top) and that i want to see emails in threads. However, what its showing at the moment is the oldest email in the thread at the top....i'd like to see the newest email of the thread 1st. I've tried to give a simple example below.

WHAT I HAVE NOW

Email 1 - Date 01/05/17 (no thread) Email 2 - Date 28/04/17 (no thread) Email 3 - Date 22/04/17 (a thread)

- - - - - email 4 - date 23/04/17
- - - - - email 5 - date 26/04/17

Email 6 - Date 25/04/17

So in effect the thread sorts its self in the right order within the emails, but its still the oldest email which is shown 1st (and when the thread is collapsed)

WHAT I'D LIKE

Email 1 - Date 01/05/17 (no thread) Email 2 - Date 28/04/17 (no thread) Email 5 - Date 26/04/17 (a thread)

- - - - - email 4 - date 23/04/17
- - - - - email 3 - date 22/04/17

Email 6 - Date 25/04/17

Any help would be appreciated.

Version 45.8.0

Hi, I've managed to do this before but a clean install of my computer has left it 'wrong' again and a morning of googling hasn't led me to a solution. What i'm wanting to do is change the sort order of email WITHIN a thread. I'm happy that i have it defaulting to descending date order for general email (i.e newest at the top) and that i want to see emails in threads. However, what its showing at the moment is the oldest email in the thread at the top....i'd like to see the newest email of the thread 1st. I've tried to give a simple example below. WHAT I HAVE NOW Email 1 - Date 01/05/17 (no thread) Email 2 - Date 28/04/17 (no thread) Email 3 - Date 22/04/17 (a thread) - - - - - email 4 - date 23/04/17 - - - - - email 5 - date 26/04/17 Email 6 - Date 25/04/17 So in effect the thread sorts its self in the right order within the emails, but its still the oldest email which is shown 1st (and when the thread is collapsed) WHAT I'D LIKE Email 1 - Date 01/05/17 (no thread) Email 2 - Date 28/04/17 (no thread) Email 5 - Date 26/04/17 (a thread) - - - - - email 4 - date 23/04/17 - - - - - email 3 - date 22/04/17 Email 6 - Date 25/04/17 Any help would be appreciated. Version 45.8.0

All Replies (3)

more options

What you describe is normal and has always been the case. A thread is a conversation and starts with the initial email (which can be sorted in either acsending or descending order) followed by responses in the order received. Hence newest at bottom of thread. If threading is enabled, the sort order of ascending and descending is to do with the initial email in conversation and not its thread of conversation.

Some workaround options that may help: right click on email and choose 'Open message in conversation'. this opens a new tab with all emails both sent and received in that conversation. Uncheck the threading and then sort by Date to put newest on top. or: If you need to quickly see only the unread threads, instead of scrolling, I use the Quick Filter Bar option 'Show only unread messages' icon - looks like a pair of sunglasses. This removes the 'clutter' of the 'read' threads. Click on same icon again to revert to normal view. or there is an addon called 'Thunderbird Conversations', but I've not tested it on latest TB version. https://addons.mozilla.org/en-US/thunderbird/addon/gmail-conversation-view/ If you click on a collapsed threaded conversation, it makes the newest message immediately visible in the Message Pane (although, technically, it's still on the bottom.)

more options

Another option: See if this is what you are looking for:

click on far right column header icon to see drop down options. Enable the 'Order Received' column header. see image below as guide.

then sort by 'Order received' instead of 'Date' with Descending and threaded.

Izmjenjeno od strane Toad-Hall

more options

Thanks Toad-Hall.

I could have sworn i had this the way i wanted it before - but maybe not. Its really frustrating that Thunderbird doesn't order things the way i want. Outlook (work emails) conversation function does it this way round where the newest email will be at the top of the conversation rather than the bottom. Don't understand why Thunderbird wants it the other way around.

Anyway - thanks for the reply and offering your help.