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This AM my computer did Win10 updates. Lost all e-mail, had to redo all settings and log ons?

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  • Posljednji odgovor poslao user01229325

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My computer did MS updates this morning. When I went to start Thunderbird, same as always, it came up like a new install. Lost all my saved e-mails and log-ons. Any ideas? Now saving e-mails to the C drive. Other than this the program has worked fine. Is there a place to look for any saved e-mails?

Thanks

My computer did MS updates this morning. When I went to start Thunderbird, same as always, it came up like a new install. Lost all my saved e-mails and log-ons. Any ideas? Now saving e-mails to the C drive. Other than this the program has worked fine. Is there a place to look for any saved e-mails? Thanks

Izabrano rješenje

A Microsoft update or are you a CCleaner user? CCleaners update wiped out many Thunderbird users profile.

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Odabrano rješenje

A Microsoft update or are you a CCleaner user? CCleaners update wiped out many Thunderbird users profile.