This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I added a new email address to Thunderbird but can only view Sent, Drafts, Spam and Trash folders as subfolders of Inbox.

  • 2 odgovori
  • 3 ima ovaj problem
  • 12 views
  • Posljednji odgovor poslao jadesmommy

jadesmommy
jadesmommy
more options

I got a new ISP recently and added my new email address to Thunderbird. My "Inbox" has an arrow to the left that identifies it as a main folder (similar to the arrow that displays at the left of each email account name).

I cannot get the Sent, Drafts, Spam or Trash folders to display unless I click the arrow next to Inbox. There they appear as subfolders to the inbox. I have tried to move the folders by dragging them above or below "Inbox" but they will not move that way. The "Sent" folder appears to work as a subfolder, but I'm not sure that is the proper configuration. I tried creating a folder called "SentMail" (so it wouldn't be confused with "Sent." It appeared as a plain yellow folder, so I deleted it, but so far it appears as a subfolder to Trash and will not delete! I get an

I am using Windows 7 and our new ISP is fiber optic.

I got a new ISP recently and added my new email address to Thunderbird. My "Inbox" has an arrow to the left that identifies it as a main folder (similar to the arrow that displays at the left of each email account name). I cannot get the Sent, Drafts, Spam or Trash folders to display unless I click the arrow next to Inbox. There they appear as subfolders to the inbox. I have tried to move the folders by dragging them above or below "Inbox" but they will not move that way. The "Sent" folder appears to work as a subfolder, but I'm not sure that is the proper configuration. I tried creating a folder called "SentMail" (so it wouldn't be confused with "Sent." It appeared as a plain yellow folder, so I deleted it, but so far it appears as a subfolder to Trash and will not delete! I get an I am using Windows 7 and our new ISP is fiber optic.

All Replies (2)

Zenos
Zenos
more options

I'd say that's just the way this server works. I have two that do the same. One is Microsoft, the other is roundcube.

jadesmommy
jadesmommy Vlasnik pitanja
more options

All righty then! While I was searching previous questions I saw a post by someone saying that Trash should not be moved to be a subfolder of Inbox, so I thought maybe there was an issue with things being arranged that way. Your response makes me think it's fine to leave well enough alone. I am able to view messages I sent with SentMail being a subfolder of Inbox. Thanks for your post.