This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Firefox cannot download search plugin.

  • 6 odgovori
  • 1 ima ovaj problem
  • 9 views
  • Posljednji odgovor poslao Scribe

Doctoberfest
Doctoberfest
more options

Hello, I'm trying to add StartPage to Firefox so that I can use it as my default browser, but every time I try to add it, I get an error saying

"Firefox could not download the search plugin from: https://eu.startpage.com/en/opensearch.xml"

Any help would be appreciated, because I'm stumped. I've tried going to the addons page, using StartPage's instructions, and clicking the magnifying glass in the search bar.

Hello, I'm trying to add StartPage to Firefox so that I can use it as my default browser, but every time I try to add it, I get an error saying "Firefox could not download the search plugin from: https://eu.startpage.com/en/opensearch.xml" Any help would be appreciated, because I'm stumped. I've tried going to the addons page, using StartPage's instructions, and clicking the magnifying glass in the search bar.

All Replies (6)

Shadow110
Shadow110
more options

I am finding no trace of a eu.startpage.com only a http://startpage.com which is a search engine by the looks of it and it does have a button to press to install a plugin. As to if that plugin still works with ver 54 of Firefox I do not know. You will have to decide if that is the site and you want to click the button.

Please let us know if this solved your issue or if need further assistance.

Doctoberfest
Doctoberfest Vlasnik pitanja
more options

When I go to startpage, it automatically redirects to eu.startpage.com, as that is one of their privacy settings; to use only EU servers, to avoid PRISM collection. I have tried pressing that button and it gives me the same error unfortunately, whether using US or EU servers.

Shadow110
Shadow110
more options

You could try a Free VPN to connect and try to install the plugin.

Alternatively not sure if is the same but there is a Firefox Extension here : https://addons.mozilla.org/en-us/firefox/addon/startpage-https-privacy-search/

Found a couple other addresses which are not the same as the other one.: https://www.startpage.com/eng/download-startpage-plugin.html https://classic.startpage.com/eng/download-startpage-plugin.html

Not sure what language I have here just going by your NIck 

https://www.ixquick.com/ned/download-ixquick-plugin.html which goes to StartPage.com

Please let us know if this solved your issue or if need further assistance.

Izmjenjeno od strane Shadow110

Doctoberfest
Doctoberfest Vlasnik pitanja
more options

Hmm. The Netherlands download worked, that's now added to my Firefox but all of the English links give me the same error "Firefox could not download the search plugin"

I will try to use a VPN, but all the VPN add-ons I tried to download freeze at "Verifying."

Doctoberfest
Doctoberfest Vlasnik pitanja
more options

Update; I went to https://eu.ixquick.com/eng instead (same search engine but under a different domain) and it works. Don't know why startpage.com didn't but whatever. None of those VPNs ever installed either, but it looks like I won't be needing them. Thanks!

Scribe
Scribe
more options

Hi, you don't need a plugin to use Startpage as your search engine on Firefox.

See - Add or remove a search engine in Firefox

If you want to set it as your home page - How to set the home page

Incidentally, you have an old version of Shockwave Flash - which can cause problems, so best to update it -

Install Flash Player - take care to deselect any optional offers!