This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Running Win7 - Latest version installed. Browser starts ok but will not load any page

  • 1 odgovor
  • 1 ima ovaj problem
  • 12 views
  • Posljednji odgovor poslao FredMcD

Effell
Effell
more options

Both Chrome and MS Explorer works fine. Have run troubleshooter but hasn't found any problem with internet wi-fi connection

Both Chrome and MS Explorer works fine. Have run troubleshooter but hasn't found any problem with internet wi-fi connection

All Replies (1)

FredMcD
FredMcD
more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}