This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

An error occurred while sending mail. The mail server responded: Too many messages (1.3.5.2) from 178.236.115.3. Please check the message and try again

  • 3 odgovori
  • 1 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao Matt

saranimmo
saranimmo
more options

I am getting this message on all my accounts. (BT) Please advise. I have spoken to BT and they say because I can use webmail to send messages it is a problem your end and I do not have any restriction on how many emails I can send

I am getting this message on all my accounts. (BT) Please advise. I have spoken to BT and they say because I can use webmail to send messages it is a problem your end and I do not have any restriction on how many emails I can send

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

yeah, that sounds like ISP BS combined with a certain level of ignorance really.

That IP address 178.236.115.3 is in Spain, My guess is that BT do not allow you to log into their SMTP server and send mail from outside of the UK so you get a to many messages error. Because you are not allowed to send any messages.

gp12345
gp12345
more options

My guess is that it is a BT problem. https://community.bt.com/t5/Email/421-Too-many-messages-1-3-5-2-from/td-p/1679708 https://answers.microsoft.com/en-us/windows/forum/windows_vista-ecoms/windows-mail-fails-to-send-with-421-too-many/12acc52f-e416-4dbb-a3e1-e99d2ebc5f3c https://community.bt.com/t5/Email/421-Too-many-messages-1-3-5-2-from-209-85-212-176/td-p/1519772

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

There is one other thing that it could be. Unlikely, but couple you copy and paste the account information from the troubleshooting information on the help menu into a post here. I have seen this same error where the authentication method is not correct, set to none. But it would be unlikely after having worked for a long time for it to stop but it does need checking.