This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Recover gmail password

Eshelle
Eshelle
more options

I had to get a new phone after a year and the screen broke...I can't remember my pass word to get into my Email!!!I can't believe I'm having so much trouble and Google says They can't Verify me

I had to get a new phone after a year and the screen broke...I can't remember my pass word to get into my Email!!!I can't believe I'm having so much trouble and Google says They can't Verify me

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Once, Google reset my password and it took me two days to recover it. For some reason, all the codes they sent me by text did not work and only an old secondary email account worked. It was pretty disturbing.

Unfortunately, volunteers here at Mozilla support are not able to help with Google password issues. Have you worked through their troubleshooter?

https://support.google.com/accounts/troubleshooter/2402620?hl=en

Izmjenjeno od strane jscher2000 - Support Volunteer