This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

installed firefox on new computer but cant get my bookmarks and bookmark folders to sync

  • 1 odgovor
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao Mkll

brandy1965
brandy1965
more options

i installed new Firefox on new computer got an email to sync bookmarks and folder to new Firefox then accidentally deleted them from the bookmarks now cant get anything back . Did get backup folder but don't know how to install bookmarks back on from the old firefox data folder. Would just like to get the email to install bookmarks back but cant find that setting anymore and the old email only lets you use it one time. Now on the old computer the bookmarks have gone on it as well maybe synced it to the new Firefox. So frustrated. Thanks for any help you can give. Regards Chris this is the link email that no longer works https://support.mozilla.org/en-US/products/firefox/install-and-update-firefo

i installed new Firefox on new computer got an email to sync bookmarks and folder to new Firefox then accidentally deleted them from the bookmarks now cant get anything back . Did get backup folder but don't know how to install bookmarks back on from the old firefox data folder. Would just like to get the email to install bookmarks back but cant find that setting anymore and the old email only lets you use it one time. Now on the old computer the bookmarks have gone on it as well maybe synced it to the new Firefox. So frustrated. Thanks for any help you can give. Regards Chris this is the link email that no longer works https://support.mozilla.org/en-US/products/firefox/install-and-update-firefo

All Replies (1)

Mkll
Mkll
more options

Hello, open Firefox and go to about:profiles, then click on the Open Folder button under the root directly, NOT LOCAL, you will see your profile folder opened in a new Windows Explorer window. On the desktop there should be a Folder called 'Old Firefox Data' open it, and copy all the files from there, into the new profile you opened from about:profiles. Then restart Firefox. If this solved your problem, mark as solution.